So, what is this Business Automation and why all the fuss?

In simple terms, business automation is the use of technology to execute recurring tasks or processes in a business where manual effort can be replaced. It is done to increase productivity and efficiency, minimize costs and streamline processes.

Today’s companies need technology to function. Without it, businesses cannot compete and succeed. Without automation, most processes can become quite chaotic and result in endless paperwork, missing out on some tasks, employee dissatisfaction and low productivity. Meanwhile, applying business process automation will ensure smooth transitions from one task to the next, keeping relevant employees in the loop and providing visibility into the status of the processes. Some factors that point out the need for automation include:

•  Large volume of tasks
•  Multiple people needed to execute tasks
• Time-sensitive nature of such tasks
•  Significant impact on other processes and systems
•  Need for compliance and audit trails

If an activity meets some or all the criteria listed above, it’s very likely you need to automate that business process. To help you see things more clearly, here are some commonly automated processes in successful organizations:

•  E-mail and push notifications

•  Helpdesk support

•  Data aggregation and migration

•  Backup and restoration

•  Employee leave requests

•  Procurement
•  Call center processes
•  Sales orders
•  Time and attendance tracking
• Payroll

•  Invoicing

• Collections
•  Product launches

• Lead nurturing

Automating these processes in your business saves you time, resources and reduces cost on hiring more manpower amongst other things; allowing you focus more on the business and closing deals.

Are you ready to take your business to the next level? ICIT Solutions can provide you a unique automation experience. If you would like to know more about how we can help your business, click here to contact us or you can call us on +234 815 612 1626 today!

ICIT Nigeria Partners Microsoft, 9Mobile to Launch 9Business Cloud Platform

]]> https://icit.ng/icit-nigeria-partners-microsoft-9mobile-to-launch-9business-cloud-platform/feed/ 0 https://icit.ng/10-best-cyber-security-tips-for-your-employees/ https://icit.ng/10-best-cyber-security-tips-for-your-employees/#view_comments Wed, 11 Nov 2020 19:03:55 +0000 https://icit.ng/?p=6633 Cyberattacks are an evolving danger to organizations, employees and regular everyday people. These attacks may be designed to access and/or destroy sensitive data or extort money. They can destroy businesses and damage financial and personal lives — especially if you’re the victim of identity theft. Your employees can obliviously take actions that result in cyber attacks. This can be prevented if adequate cyber security is put in place. 

First of all, what is Cybersecurity? 

Cybersecurity is the practice of defending your electronic systems, networks, computers, mobile devices, programs and data from malicious digital attacks.

In today’s post we are sharing some helpful tips on how you can protect your employees and business data from cyber attacks.

1. Train employees in security principles

It is imperative that you establish basic security practices and policies for employees, such as requiring strong passwords, and establish appropriate Internet use guidelines that detail penalties for violating company cybersecurity policies. You must establish rules of behavior describing how to handle and protect customer information and other vital data.

2. Protect information, computers, and networks from cyber attacks

Keep clean machines: having the latest security software, web browser, and operating system are the best defenses against viruses, malware, and other online threats. Set antivirus software to run a scan after each update. Install other key software updates as soon as they are available.

3. Provide firewall security for your Internet connection

A firewall is a set of related programs that prevent outsiders from accessing data on a private network. Make sure the operating system’s firewall is enabled or install free firewall software available online. If your employees work from home, ensure that their home system(s) are protected by a firewall.

4. Create a mobile device action plan

Mobile devices can create significant security and management challenges, especially if they hold confidential information or can access the corporate network. Require users to password-protect their devices, encrypt their data, and install security apps to prevent criminals from stealing information while the phone is on public networks. Be sure to set reporting procedures for lost or stolen equipment.

5. Make backup copies of important business data and information

You must regularly backup the data on all computers. Critical data includes word processing documents, electronic spreadsheets, databases, financial files, human resources files, and accounts receivable/payable files. Backup data automatically if possible, or at least weekly and store the copies either offsite or in the cloud.

6. Control physical access to your computers and create user accounts for each employee

Do not allow unauthorized individuals access or use business computers. Laptops can be particularly easy targets for theft or can be lost, so you must lock them up when unattended. Make sure a separate user account is created for each employee and require strong passwords. Administrative privileges should only be given to trusted IT staff and key personnel.

7. Secure your Wi-Fi networks

If you have a Wi-Fi network for your workplace, make sure it is secure, encrypted, and hidden. To hide your Wi-Fi network, set up your wireless access point or router, so it does not broadcast the network name, known as the Service Set Identifier (SSID). Passwords protect access to the router.

8. Employ best practices on payment cards

Work with banks or processors to ensure the most trusted and validated tools and anti-fraud services are being used. You may also have additional security obligations pursuant to agreements with your bank or processor. Isolate payment systems from other, less secure programs and don’t use the same computer to process payments and surf the Internet.

9. Limit employee access to data and information, limit authority to install software

Do not provide any employee with access to all data systems. Employees should only be given access to the specific data systems that they need for their jobs, and should not be able to install any software without permission.

10. Passwords and authentication

Require your employees to use unique passwords and change passwords every three months. Consider implementing multi-factor authentication that requires additional information beyond a password to gain entry. Check with your vendors that handle sensitive data, especially financial institutions, to see if they offer multi-factor authentication for your account.

Curious about how your employees and business data can be protected from cyber attacks? Contact us today for a Free Consultation. 

ICIT Solutions Nigeria launches in partnership with 9Mobile and Microsoft introduces 9Business Cloud, a top-notch e-commerce platform where you can buy all cloud-based software packages, designed to enhance business productivity in the fast-growing Nigerian market.

Whether you are an organization with 5 or 5000 employees, we have something to help you and your employees manage your business from anywhere. The 9Business Cloud Marketplace powered by ICIT has affordable productivity and cyber security software products which help you run your business in a cost-effective manner. Some of the products available include:

• Microsoft Teams for improved productivity and employee collaboration
• One Note, One Drive for data and file storage online with up to 1TB worth space
• SharePoint, Dynamics 365 for customer engagement and personalized service on any channel like recruitment, employee development, financial management, improved customer experiences, and improved marketing
• WebRoot EndPoint protection from viruses, malware and cyber threats

In case you’re wondering, this is an innovative way for modern businesses to cut-away unnecessary cost while also achieving optimal results for a more sustainable business operation.

It’s simple, quick, secure, stress-free and affordable.

For over a decade, we have provided both SMEs and Enterprise level businesses with affordable, trusted business process automation solutions and Managed IT services to help them operate effectively. Our primary goal is to help clients build systems where business productivity is optimized, profitability is increased, and peace of mind is guaranteed.

To access the unique automation tools for your business, visit the marketplace right away.

Smishing is a form of phishing that involves a text message or phone number. It’s becoming an emerging and growing threat in the world of online security. While phishing refers to fraudulent emails that sent to trick the recipient into opening malware, smishing uses text messages instead of emails.

Text message scams are called “smishing”–a union of the terms SMS (Short Message Service) and phishing. While phishing typically refers to scams sent by email, smishing scams are sent by text message.

A typical smishing scam may happen like this: You receive a text message from a bank saying that there is a problem with your account. The message conveniently provides a link or phone number to help you resolve the issue. If you take the bait by replying, clicking the link, or calling, that’s when the scammers get to work. They may install malware on your device, lead you to a well-disguised website where you enter your information and unknowingly send it to the scammer, or sell your information for use in future scams.

Other versions of smishing could be a message that says your credit card or bank account will be charged for an upcoming payment unless you reply, or a message that says someone is attempting to make a charge on your account, and you must speak with the security department to verify the transaction. Unfortunately, some victims of smishing face real financial losses.

You can take steps to help you detect smishing attempts and protect yourself, your data and your loved ones:

Don’t Reply, Click, or Call.

Never click links, reply to text messages, or call phone numbers that you don’t recognize. Although some smishing messages give you the option to text the word “STOP” to get off the list, don’t even text “STOP.” Responding only serves to let the scammers know that the number is in service and that you feel for their lie.

Validate Suspicious Messages with the Actual Company.

If you get a text message claiming to be from a bank, retailer, or government agency, call or email them yourself to confirm the contents of the text. Get the organization’s official contact information from past statements or through an online search.

Block and Report Spammers and Scammers.

If you repeatedly receive suspicious messages, you can block and report the number. Most smartphones have an option to block callers.

Validate Requests from Family and Friends.

It’s also possible you get requests from family or friends who need information in a hurry. If friends or family request personal or financial information, you need to make sure that you’re actually talking with your loved one.

Never Install Apps from a Link Sent to You.

No matter who the message comes from, never install apps from a link provided in an unexpected text message. A quick internet search can help you make sure you are installing apps from an official source.

Keep Devices and Apps Up-to-date.

Make sure you update your devices and apps to the latest version. Consider installing anti-malware software on your devices for extra security.

Protect your devices and business from malware by using cyber security solutions available here.

ICIT Partners Microsoft, 9Mobile On Cloud-based Software Packages For SMEs

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